Terms and Conditions

Please take a few minutes to read the terms and conditions of use. If you do not agree with the terms and conditions please do not use this website.

Our registered name is Four Silvers Pty Ltd trading as Mel & Steff Gifts.ABN - 59 101 386 083. Please refer to our company details section.

Delivery of items – Please refer to our delivery section.

Return or exchange and refund policy – Please refer to our returns section.

 All our items are HANDMADE & HAND DRAWN. Each doll is Unique, therefore, slight variations in look, colour and fabric, may vary from the images. Please refer to our refund section.

We undertake customised orders. However custom orders will take longer to be made. Delivery time will be informed at the time of accepting the order.

 We respect your privacy and will use personal information only for the purpose it is handed over to us. We do not pass on your personal details knowingly to a 3rd party.

Without prior consent you must not copy, reproduce, modify, distribute, imitate, publish or exploit this website.

The copyright, trademarks and other intellectual property rights within the site are the property of Four Silvers Pty Ltd trading as Mel & Steff Gifts. ABN - 59 101 386 083 Unauthorized use is forbidden.

Reasonable care is taken to ensure the website is free from viruses and other damage dangerous content. However, we cannot guarantee the use of this website with not cause damage to your computer or other devices. It is your responsibility to have up to date anti-virus software and proper equipment to safely use this website.

We reserve the right to accept or not an order for any reason due to unavailability of a product, error in price, image, product description or an error in your order. In the event we are unable to accept your order any monies paid will be refunded in full.

You can cancel your order provided it has not been despatched. Please contact us ASAP. If your item has been despatched please refer to our return section.